> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/command/need-help/end-of-sale-products-policy-overview/ac42.md).

# AC42

Learn details about the end-of-sale for the Verkada AC42 Four Door Access Controller

Verkada is announcing the end-of-sale for the following products:

| Product  | SKU     | Description               |
| -------- | ------- | ------------------------- |
| **AC42** | AC42–HW | AC42 Four–Door Controller |

The following products will replace the above products:

| Product    | SKU       | Description                                          |
| ---------- | --------- | ---------------------------------------------------- |
| **AC43**   | AC43-HW   | AC43 Four-Door Controller                            |
| **AC43-G** | AC43-HW-G | AC43 4 Door Controller for Government, FIPS 140, TAA |

{% hint style="danger" %}
Final orders for **AC42** must be received by **July 16, 2026**. End-of-Support date for these products is **August 6, 2036.**
{% endhint %}

***

## Key definitions <a href="#h_807747ae69" id="h_807747ae69"></a>

* End-of-Sale Announcement: Official End-of-Sales notice.
* End-of-Sale Date: The last date to order the product through Verkada.
* End-of-Support Date: The last date a product will be supported by Verkada.

## FAQ

<details>

<summary>What does this mean?</summary>

As of July 16, 2026, we will no longer sell AC42 SKUs. However, we will continue to provide support for the product through our 10-year warranty period.

</details>

<details>

<summary>Can customers return products that they purchased?</summary>

Customers can return products *within 30 days of purchase*.

</details>

<details>

<summary>What happens if a product under warranty needs to be replaced?</summary>

We will replace RMA units with the same model, if available. Otherwise, we will replace them with the next most similar product.

</details>

***


---

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