# Locate Customer ID

{% hint style="danger" %}
Before you contact Verkada, you need your **Customer ID** ready to share with your representative. Your Customer ID is "C", followed by 8 digits; for example: C-XXXX-XXXX.
{% endhint %}

## Account menu

{% stepper %}
{% step %}
**Log in to your Verkada Command account.**
{% endstep %}

{% step %}
**At the bottom left, select your organization name.**
{% endstep %}

{% step %}
**Your Customer ID will be displayed at the top of the page.**
{% endstep %}
{% endstepper %}

## Help icon

{% stepper %}
{% step %}
**Log in to your Verkada Command account.**
{% endstep %}

{% step %}
**At the bottom left, click the Help (?) icon > Contact Us.**
{% endstep %}

{% step %}
**Your Customer ID will be displayed at the top of the pop-up that appears.**
{% endstep %}
{% endstepper %}

## Admin page

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}

{% step %}
**In the left navigation, click Support.**
{% endstep %}

{% step %}
**Your Customer ID will be displayed at the top of the page.**
{% endstep %}
{% endstepper %}


---

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