> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/command/need-help/contact-verkada-support/locate-customer-id.md).

# Locate Customer ID

{% hint style="danger" %}
Before you contact Verkada, you need your **Customer ID** ready to share with your representative. Your Customer ID is "C", followed by 8 digits; for example: C-XXXX-XXXX.
{% endhint %}

## Account menu

{% stepper %}
{% step %}
**Log in to your Verkada Command account.**
{% endstep %}

{% step %}
**At the bottom left, select your organization name.**
{% endstep %}

{% step %}
**Your Customer ID will be displayed at the top of the page.**
{% endstep %}
{% endstepper %}

## Help icon

{% stepper %}
{% step %}
**Log in to your Verkada Command account.**
{% endstep %}

{% step %}
**At the bottom left, click the Help (?) icon > Contact Us.**
{% endstep %}

{% step %}
**Your Customer ID will be displayed at the top of the pop-up that appears.**
{% endstep %}
{% endstepper %}

## Admin page

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}

{% step %}
**In the left navigation, click Support.**
{% endstep %}

{% step %}
**Your Customer ID will be displayed at the top of the page.**
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.verkada.com/command/need-help/contact-verkada-support/locate-customer-id.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
