> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/command/es/necesitas-ayuda/end-of-sale-products-policy-overview/end-of-sale-announcement-for-br34-wireless-glass-break-sensor.md).

# Sensor de cristales rotos BR34

Verkada anuncia el próximo fin de la venta del sensor de cristales rotos inalámbrico BR34 en todos los países.

{% hint style="danger" %}
Los pedidos finales del BR34 deben recibirse antes del **7 de febrero de 2025**.
{% endhint %}

## Preguntas frecuentes

### ¿Qué significa esto?

A partir del 7 de febrero de 2025, ya no venderemos el sensor de cristales rotos inalámbrico BR34. Verkada normalmente ofrece soporte para un producto determinado durante un período de diez (10) años después de la fecha de fin de venta.

### ¿Pueden los clientes devolver los BR34 que compraron?

Los clientes pueden devolver los BR34 *dentro de los 30 días posteriores a la compra*.

## Definiciones clave

* **Anuncio de fin de venta (este artículo)**: Aviso oficial de fin de venta.
* **Fecha de fin de venta**: La última fecha para pedir el producto a través de Verkada.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.verkada.com/command/es/necesitas-ayuda/end-of-sale-products-policy-overview/end-of-sale-announcement-for-br34-wireless-glass-break-sensor.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.