# Configure Two Ethernet Ports for Command Connector

Command Connectors can be configured to operate using two interfaces. This allows one network interface to connect to the internet while the second one connects directly to a local camera network.

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Command Connectors support private IP addresses, as defined in [RFC 1918](https://datatracker.ietf.org/doc/rfc1918/). This means only private IP ranges specified in the RFC, such as 10.0.0.0/8, 172.16.0.0/12, and 192.168.0.0/16, are compatible with Command Connector interfaces.
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### Before you begin

* Connect the Command Connector to a network with access to [Verkada endpoints](https://help.verkada.com/command-connector/command-connector-network-settings) using only one Ethernet port.
* Allow it to reach Verkada Command and update to the latest firmware.
* Ensure only one Ethernet port is connected to the Command Connector before starting the configuration.
* If a Static IP is set, switch the Command Connector back to DHCP before configuring the second port.

***

## Configuration

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Only [Site Admins](https://app.gitbook.com/s/ylYKicREo6JpuOJH4teK/configuration-and-setup/roles-and-permissions-for-cameras) can enable or modify static IP configurations.
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#### In Verkada Command, go to **All Products** > **Devices**.

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#### Select a Command Connector to configure.

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#### On the right, click **Settings**.

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#### Under **General** > **Ethernet Ports**, click the dropdown and select **Dual**.

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#### The Command Connector will automatically detect and assign the currently connected port as the internet port.

**Important:** Ensure only the intended internet port is connected during this step.
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#### By default, the second port will be set to **DHCP**. Select **Manual** to configure a **Static IP** for the second port.

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#### Click **Save** to start the configuration process. (This may take up to 30 seconds.)

<div align="left" data-with-frame="true"><img src="https://3780751499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNje42M0OzzbT2nhzkB3K%2Fuploads%2Fgit-blob-6c6df086ff512e0891f29e24217ea93819930158%2Fd40aebb7385b1560923c5229fbf2e4beeee1af7d.png?alt=media" alt="" width="282"></div>
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#### Once saved, **plug in** the second Ethernet cable into the Command Connector and click **Verify Ports**.

<div align="left" data-with-frame="true"><img src="https://3780751499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNje42M0OzzbT2nhzkB3K%2Fuploads%2Fgit-blob-970a9fa6a6312c2f26ae50dabc4e7a1777f52a9e%2F135e0e4f29c1f0a84761968fcd24589ce058841b.png?alt=media" alt="" width="280"></div>
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* The Internet-facing port must operate using **DHCP**.
* The camera network port can operate using either **DHCP** or a **Static IP**.
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***

## Troubleshooting

If you accidentally unplug the Internet port from the Command Connector, you can easily identify which port is assigned for internet access:

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#### In Verkada Command, go to **All Products** > **Cameras**.

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#### Select a Command Connector to configure.

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#### On the right, click the **Settings**.

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#### Scroll down to **General** > **Ethernet Ports**.

<div align="left" data-with-frame="true"><img src="https://3780751499-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNje42M0OzzbT2nhzkB3K%2Fuploads%2Fgit-blob-51f3896cfe48429b09b8bb9cf9d5e3daf4859997%2F4684986b767f00ddd3ea3ff848f574036508eedf.png?alt=media" alt="" width="302"></div>
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#### This page shows the assigned Internet port. Reconnect the Ethernet cable to restore communication.

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{% hint style="success" %}
**Need more help?** Contact [Verkada Support](https://app.gitbook.com/s/NRq5qDDjsYNxwNzF1bcB/need-help/contact-verkada-support).
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