# Set Up the BK11/BK21 Alarm Keypad

The Verkada [BK11/BK21 alarm keypad](https://docs.verkada.com/docs/alarm-keypad-overview.pdf) is multi-functional where you can arm/disarm with a key code, view live camera feeds and device status, and connect wireless intrusion sensors (**BK21 only**). No extra hardware needed.

### Requirements

* The BK11/BK21 requires Power over Ethernet (PoE) (IEEE 802.3af) for power and network connectivity.
* The BK11/BK21 includes a mounting bracket and associated mounting hardware for ease of install. This **must** be mounted horizontally (landscape mode).

{% hint style="info" %}
Stage the alarm keypad and test its functionality before mounting.
{% endhint %}

***

### Before you begin

For testing purposes, place the system in **Test Mode**.

### What’s included

* **BK11/21 Alarm keypad**

  <div align="left" data-with-frame="true"><img src="/files/4mcHkbksHMcttxm07VQI" alt=""></div>
* **Mounting screws**

  <div align="left" data-with-frame="true"><img src="/files/MlAQ2ud6c2IodxZVHG6w" alt=""></div>

***

## Installation

{% stepper %}
{% step %}
**Attach an Ethernet cable to the BK11/BK21 (located in the back).**

<div align="left" data-with-frame="true"><img src="/files/jBfO72R13R7hLRHksWXC" alt="" width="450"></div>
{% endstep %}

{% step %}
**In Verkada Command, add the BK11/BK21 serial number or order number. This number is used to add to an alarm site. Learn more about how to** [**Add a Device to Your Command Account**](/command/organization-settings/add-a-device-to-your-command-organization.md)**.**
{% endstep %}

{% step %}
**Verify that the Alarm keypad power is on and is online in Command.**

​\
The image below shows the default landing (Home) screen for the BK11/BK21. You use this screen to view/change the **Arm/Disarm** status, the date and time, and to use the **Panic** functionality.\
​
{% endstep %}

{% step %}
**Both the keypad and Web Command should be showing an Alarm status. Disregard this status:&#x20;*****enter your key code or manually resolve in Web Command*****.**

<div align="left" data-with-frame="true"><img src="/files/Q9zdnv5En67hJDlvC0zN" alt="" width="640"></div>
{% endstep %}

{% step %}
**Press Arm to test the arm/disarm functionality. You can utilize your user-generated (random) code or, under General Codes, use a generic code.**

​\
The first image below shows the keypad screen where you are redirected when you press **Arm** on the Home screen. You can also use this screen to enter your code to arm/disarm the site (second image).

<div align="left" data-with-frame="true"><img src="/files/u8FAgmQ2h9y6fIAUKjGS" alt="" width="640"></div>

<div align="left" data-with-frame="true"><img src="/files/haFwzRME70DYnduectsa" alt="" width="640"></div>
{% endstep %}

{% step %}
**If you have live cameras in the same site, from the Home screen > swipe left to view the live stream of available cameras and tap them. Ensure that the Enable Cameras streams on Device toggle is on (on the Alarm Site settings for this screen to be visible).**

<div align="left" data-with-frame="true"><img src="/files/ZvKry8Gqoj7by4J018Lb" alt="" width="640"></div>
{% endstep %}

{% step %}
**If you have other devices in your alarm site, from the Home screen > swipe right to:**

a. View a list of devices in their current statuses. (If you have a BK21, it should show the wireless sensors that have connected to the keypad).\
b. At the top right, you can filter devices by **All**, **Warning**, **Error**, or **Triggering**.\
c. Press the **information** (i) icon to view additional information, such as **Name**, **Serial Number**, **MAC address**, and current **IP address**.\
d. Tap a device to expand and view past event logs for that device.

<div align="left" data-with-frame="true"><img src="/files/6BUqDhvNVkqRsRjtKYGb" alt="" width="640"></div>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Follow the [install guide](https://docs.verkada.com/docs/bk11-bk21-quick-start-guide.pdf) to mount your keypad after testing the functionality.
{% endhint %}

***

## Command configuration

{% stepper %}
{% step %}
**In Verkada Command, add the BK11/BK21 serial number or order number. This number is used to add to an Alarm site. Learn more about how to** [**Add a Device to Your Command Account**](/command/organization-settings/add-a-device-to-your-command-organization.md)**.**
{% endstep %}

{% step %}
**Select the Alarm Site Settings > Arm/Disarm settings and add any required key codes. You can utilize your user-generated (random) code or, under General Codes, use a generic code.**&#x200B;
{% endstep %}

{% step %}
**Under Alarm Site Settings > Console & Keypad > Video.**

Toggle to turn on **Enable Other Camera Streams on Device** to view camera live streams on the BK11/BK21 device.
{% endstep %}

{% step %}
**Under Alarm Site Settings > Console & Keypad > Audio.**

Toggle to turn on **Arm/Disarm Announcement**, **Alarm Trigger Announcement**, **Alarm Raised Announcement**, or **Door Chime** to use those features for the BK11/BK21 device.
{% endstep %}

{% step %}
**In Command, you can also adjust the volume and brightness of the screen and view the device details.**
{% endstep %}
{% endstepper %}


---

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