# Generate a User or General Keycode

{% hint style="success" %}
This article is a guide for classic Alarms. Refer to this [article](/new-alarms/configuration/alarm-sites/configure-new-alarms-site-settings.md) if you have new Alarms. See [New Alarms vs Classic Alarms](/new-alarms/getting-started/new-alarms-vs-classic-alarms.md) if you are unsure which version of Alarms you have.
{% endhint %}

***

**User keycodes** are associated to an individual account and have the advantage of controlling each user’s permissions to arm/disarm the alarm system through their unique keycode and site permissions.

**General keycodes** are not associated with an individual account; instead, they are given a generic name and are **used for one alarm site only**. The objective is to create a generic keycode for a group of people to use, such as janitorial staff or a master keycode in case of emergencies for that specific site.

***

## Generate a keycode

{% hint style="danger" %}
Before you can generate a keycode, you must be an Org Admin, and you must confirm your account permissions.
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go** **to** **All Products** > **Classic** **Alarms.**\
​

* Go to **All Products** > **Classic** **Alarms > Select site > Settings > Users & Keycodes > Search for User > Generate Code**.\
  ​
  {% endstep %}

{% step %}
**Select a site > Settings.**
{% endstep %}

{% step %}
**Under** **Users & Keycodes > Search for User > Generate Code**.
{% endstep %}

{% step %}
**Next to the code, click** <img src="/files/cUNNpM78BoMaA7h9Ov48" alt="" data-size="line"> **to change the pre-generated code.**
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
User keycodes and general keycodes cannot conflict with one another. If you enter a code that already exists in your command account, an error appears.

<img src="/files/GIJuh5s8nY7HNmn9BmCY" alt="" data-size="original">
{% endhint %}

{% hint style="danger" %}
You **must** have the alarms user permission to use this code tied to a user account. However, if you are a Site Admin, you are an alarm user, by default, for that site. This allows you to give users permission to arm and disarm a site and limit camera viewing.
{% endhint %}

<div data-with-frame="true"><img src="/files/08GVexw0CNqgOEpqFnJg" alt=""></div>

If there are many alarm sites that you need to arm/disarm, you can designate those permissions instead of configuring general keycodes for each site for a user.


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