We stand by our product and are pleased to offer a 10-year product warranty, included with the purchase of your Verkada system. If your camera breaks or stops working, email [email protected] with the camera's serial number. Our team will review the request and ship the replacement camera within 48 hours of the request being approved.

Full warranty details are outlined in our Terms of Sale, but the primary limitation is that the camera is not damaged due to accident, abuse or misuse, Acts of God, or any unauthorized use of the hardware. 

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