Verkada releases regular updates to its firmware and software. These updates — security enhancements as well as new features and functionality — are included at no cost as part of your cloud service license. 

Scheduling firmware updates

No action is required to receive firmware updates, which are pushed automatically during scheduled maintenance windows. Verkada Support will email your administrator(s) notifying them when these windows will occur. Your administrators can specify the times of day during which the updates will occur.

Automatic failover

To ensure failsafe updates, each Verkada camera is equipped with a dual-partition firmware bank. In the unusual event that a firmware update fails, the camera will automatically failover to the previous version of the firmware.

If you have any questions, please email us at [email protected] 

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