Activating & Configuring Your System

Tips on how to get up and running with your Verkada system

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18 articles in this collection
Written by Dominic Komarek, Ethan Cuttler, Raj Misra and 1 other

Remove and Wipe a Camera

How To Remove and Wipe A Camera from your Organization
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Written by Dominic Komarek
Updated this week

Installing security certificate for Offline Mode (Firefox) on Windows 10

Instructions on installing a security certificate for Offline Mode in Firefox on Windows 10
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Written by Ethan Cuttler
Updated over a week ago

Installing security certificate for Offline Mode (Chrome and Firefox) on macOS

Instructions on installing a security certificate for Offline Mode in Chrome and Firefox on macOS
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Written by Ethan Cuttler
Updated over a week ago

Audit Logs

Access and view Audit Logs
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Written by Ethan Cuttler
Updated over a week ago

Cameras are missing from my account

Resolving issues where cameras have disappeared or are missing from your account.
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Written by Ethan Cuttler
Updated over a week ago

How do I create my Verkada account?

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Written by Ethan Cuttler
Updated over a week ago

How to add a camera to your Command account

To activate your Verkada camera in Command, enter its serial number or scan its QR code
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Written by Raj Misra
Updated over a week ago

Incorrect Time Zone Settings

Instructions on how to fix a camera with incorrect time zone settings
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Written by Ethan Cuttler
Updated over a week ago

Recommended network settings

Overview of the network settings you'll need to enable to activate Verkada cameras.
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Written by James Ren
Updated over a week ago

Create and delete a Group

Groups can be used to scope permissions. This article contains instructions on how to create and delete Groups.
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Written by Ethan Cuttler
Updated over a week ago

User Permissions

Overview of user permissions
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Written by Ethan Cuttler
Updated over a week ago

Solving User Permission Issues

Solutions to common user permission issues.
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Written by Ethan Cuttler
Updated over a week ago

How to install and mount your Verkada camera

Read her for installation tips, mounting accessories and Verkada setup guides
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Written by Raj Misra
Updated over a week ago

How do I create a site and add my camera to it?

James Ren avatar
Written by James Ren
Updated over a week ago

Quick Start guide

What you'll need to get your Verkada camera powered, set up and connected to the network.
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Written by Ethan Cuttler
Updated over a week ago

Adding users to your organization's Command account

Instructions on how to invite users and mange user roles for your organization
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Written by Raj Misra
Updated over a week ago

Add, delete or rename an organization

Instructions on how to add, delete or rename an organization.
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Written by Ethan Cuttler
Updated over a week ago

Change the map placement of a camera

Instructions on changing the map placement of a camera
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Written by Ethan Cuttler
Updated over a week ago