# Credential Auto-Deactivate

Credential Auto-Deactivate automatically deactivates user credentials that have not been used for a certain period of time. When enabled, this feature affects all users within an organization except for those in specified exempt groups.

{% hint style="warning" %}
Credential Auto-Deactivate only works for physical credentials like cards and fobs. It does not work for mobile credentials like Mobile NFC or Mobile BLE.
{% endhint %}

***

## Configuration

{% hint style="danger" %}
You must be an Access System Admin to turn on Credential Auto-Deactivate. Learn more about [Roles and Permissions for Access Control](/access-control/getting-started/roles-and-permissions-for-access-control.md).
{% endhint %}

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Access.**
{% endstep %}

{% step %}
**On the left navigation, click Access Settings.**
{% endstep %}

{% step %}
**Toggle on Auto-Deactivate Credentials.**

a. For **Time period,** set the timeframe (7 - 365 days) to wait before a credential is automatically deactivated if unused.\
b. For **Exempt Groups,** Click **Manage Groups** to select groups that should never have their credentials automatically deactivated.
{% endstep %}
{% endstepper %}

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## Alerts

You can configure the following alerts for Credential Auto-Deactivate in the [Command alert inbox](/verkada-cameras/analytics/create-camera-event-alerts.md):

{% stepper %}
{% step %}
**Credential Auto-Deactivated: Alerts you when user credentials have been automatically deactivated.**
{% endstep %}

{% step %}
**Deactivated Credential Used: Alerts you when someone attempts to use a deactivated credential at one of your doors.**
{% endstep %}
{% endstepper %}

***

## Credential status

On an access user profile under **Credentials**, you can see the status of their keycard(s) and when a credential was last used. You can change the status of a credential from the **Status** drop-down.

{% hint style="warning" %}
You can also see credential status information in a [Credential CSV Export](/access-control/users-and-credentials/commission-access-control-cards/import-and-export-credentials-with-csv-files.md). For best results, filter by the **Credential Status, Last Used, or Auto Deactivated** fields.
{% endhint %}


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