# Upload Bulk Images

You can upload images in bulk to quickly create profiles and badges for employees and users.

***

## Upload individual images

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Access.**
{% endstep %}

{% step %}
**On the left navigation, click Access Users and Groups.**
{% endstep %}

{% step %}
**Find the user’s profile for the photo you want to upload.**
{% endstep %}

{% step %}
**Under Profile, you can drag or upload a photo to the User Photo section.**

<div align="left" data-with-frame="true"><img src="/files/LaGC5mUM9WWA7qoLocqF" alt=""></div>
{% endstep %}
{% endstepper %}

***

## Upload bulk images

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Access.**
{% endstep %}

{% step %}
**On the left navigation, click Access Users and Groups.**
{% endstep %}

{% step %}
**At the top right, click Import > Upload User Photos.**

Name each image using one of the following formats:&#x20;

* `[email address].[filetype]`

* `[user id].[filetype]`

* `[external id].[filetype]`

* Limit each image to 5 MB.

* Upload up to 500 images per batch.

* Verkada automatically resizes images larger than 512 × 512 px. If needed, upload a sample image first to verify the resize meets your requirements.
  {% endstep %}

{% step %}
**Drag and drop image files.**
{% endstep %}

{% step %}
**Resolve any errors that may occur; for example:**

* The file size is too large.\
  ​

  <div align="left" data-with-frame="true"><img src="/files/Cb2fVuO1Fat6TMzMbzTv" alt=""></div>
* The file name does not match an existing user.

  <div align="left" data-with-frame="true"><img src="/files/ZuFFCXSTZrIErbz2NiyZ" alt=""></div>
* Corrupted file. If the user uploads a corrupted file, the upload is not allowed.
  {% endstep %}

{% step %}
**Click Upload to save the photos to the user’s profiles.**
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/access-control/users-and-credentials/add-a-user-to-the-verkada-access-system/upload-bulk-images.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
