> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/access-control/users-and-credentials/add-a-user-to-the-verkada-access-system/upload-bulk-images.md).

# Upload Bulk Images

You can upload images in bulk to quickly create profiles and badges for employees and users.

***

## Upload individual images

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Access.**
{% endstep %}

{% step %}
**On the left navigation, click Access Users and Groups.**
{% endstep %}

{% step %}
**Find the user’s profile for the photo you want to upload.**
{% endstep %}

{% step %}
**Under Profile, you can drag or upload a photo to the User Photo section.**

<div align="left" data-with-frame="true"><img src="/files/LaGC5mUM9WWA7qoLocqF" alt=""></div>
{% endstep %}
{% endstepper %}

***

## Upload bulk images

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Access.**
{% endstep %}

{% step %}
**On the left navigation, click Access Users and Groups.**
{% endstep %}

{% step %}
**At the top right, click Import > Upload User Photos.**

Name each image using one of the following formats:&#x20;

* `[email address].[filetype]`

* `[user id].[filetype]`

* `[external id].[filetype]`

* Limit each image to 5 MB.

* Upload up to 500 images per batch.

* Verkada automatically resizes images larger than 512 × 512 px. If needed, upload a sample image first to verify the resize meets your requirements.
  {% endstep %}

{% step %}
**Drag and drop image files.**
{% endstep %}

{% step %}
**Resolve any errors that may occur; for example:**

* The file size is too large.\
  ​

  <div align="left" data-with-frame="true"><img src="/files/Cb2fVuO1Fat6TMzMbzTv" alt=""></div>
* The file name does not match an existing user.

  <div align="left" data-with-frame="true"><img src="/files/ZuFFCXSTZrIErbz2NiyZ" alt=""></div>
* Corrupted file. If the user uploads a corrupted file, the upload is not allowed.
  {% endstep %}

{% step %}
**Click Upload to save the photos to the user’s profiles.**
{% endstep %}
{% endstepper %}


---

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