> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/access-control/es/solucion-de-problemas.md).

# Solución de problemas

- [Comprobaciones de hardware del controlador de acceso](https://help.verkada.com/access-control/es/solucion-de-problemas/access-control-hardware-checks.md): Aprende a realizar comprobaciones físicas para solucionar problemas de tu controlador de acceso de Verkada
- [Funcionamiento sin conexión](https://help.verkada.com/access-control/es/solucion-de-problemas/access-control-hardware-checks/verkada-access-offline-operation.md): Aprende qué ocurre con la funcionalidad de un controlador de acceso durante una interrupción de internet
- [Solucionar el rebloqueo inmediato de la puerta](https://help.verkada.com/access-control/es/solucion-de-problemas/access-control-hardware-checks/troubleshoot-an-immediate-door-relock.md): Aprende a solucionar problemas cuando el tiempo de desbloqueo de una puerta es más corto de lo esperado
- [Reiniciar un controlador de acceso](https://help.verkada.com/access-control/es/solucion-de-problemas/access-control-hardware-checks/restart-an-access-controller.md): Aprende a reiniciar tu controlador de acceso de Verkada
- [Estado de conectividad del lector](https://help.verkada.com/access-control/es/solucion-de-problemas/reader-connectivity-status-on-command.md): Usa el estado de conectividad del lector para verificar la integridad de tu lector
- [Comportamiento del LED del lector de tarjetas](https://help.verkada.com/access-control/es/solucion-de-problemas/reader-connectivity-status-on-command/verkada-card-reader-led-behavior.md): Aprende sobre el comportamiento de la luz LED en los lectores de tarjetas Verkada
- [LED de estado del AC41](https://help.verkada.com/access-control/es/solucion-de-problemas/verkada-ac41-status-led.md): Aprende el significado de los códigos LED del AC41 de Verkada
- [Usar los botones de prueba del AC41](https://help.verkada.com/access-control/es/solucion-de-problemas/verkada-ac41-status-led/use-the-ac41-test-buttons.md): Aprende a usar los botones de prueba del AC41 para la configuración y la solución de problemas
- [Configurar cerradura seca en AC41](https://help.verkada.com/access-control/es/solucion-de-problemas/verkada-ac41-status-led/configure-dry-lock-on-an-ac41.md): Aprende a configurar la cerradura seca en un AC41 cuya cerradura no bloquea ni desbloquea como se espera


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