Add Notes and Tags to Doors and Devices

Keep important details with your doors and devices, and organize them so you can find what you need fast.

Before you begin

Notes and tags help you keep your access control system organized. Use notes to capture installation or operational details about a door or device that you don't want to lose, such as wiring details, hardware quirks, or maintenance history. Use tags to label doors and devices with shared attributes, like lobby, fire-exit, or needs-maintenance, so you can quickly filter for the right doors or devices to find them or to perform bulk actions.

You can add notes and tags to any door, elevator, access controller, aux input, or aux output.

Tags are shared across your entire organization, not just one site. A tag created at one site can be used at any other site, and renaming or deleting a tag in the tag manager changes it everywhere it's used.

Add notes and tags

You need Access Site Admin permissions to edit notes and tags.

Add to a door

1. In Verkada Command, go to All Products > Access.

2. Select Doors and click the door you want to update.

3. In the Notes field, enter any details you want to keep with the door.

4. In the Tags field, select an existing tag or type a new one and press Enter to create it.

Add to a device

1. In Verkada Command, go to All Products > Devices.

2. Click the access controller you want to update.

3. In the Notes field, enter any details you want to keep with the device.

4. In the Tags field, select an existing tag or type a new one and press Enter to create it.

How tags are removed

Tags only exist while they're in use. When a tag is no longer applied to any door or device, it's automatically deleted from the system. For example, if you create a new tag on a door's page and then remove it from that door, the tag is deleted entirely.

Limits

• Notes can be up to 1,000 characters.

• Tags can be up to 50 characters.

• A single door or device can have up to 50 tags.

Search and filter with notes and tags

You can use notes and tags to search and filter your doors and devices lists.

Filter by notes

• Has notes: Shows any door or device with text in its notes field.

• Contains: Shows doors or devices whose notes include the specific text you enter.

Filter by tags

• Any of: Shows doors or devices that have at least one of the selected tags.

• All of: Shows only doors or devices that have every selected tag.

Manage tags

You need Access System Admin permissions to use the tag manager.

The tag manager shows every tag in your organization, along with how many doors and devices use each one.

Open the tag manager

1. In Verkada Command, go to All Products > Access.

2. Select Access Settings > Tag Manager.

Use the tag manager

From the tag manager, you can:

• Rename a tag: The new name is applied everywhere the tag is used.

• Delete a tag: This removes the tag from all doors and devices.

• View tagged doors and devices: Click the number of doors or devices next to a tag to open the doors or devices list, filtered by that tag.