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Occupancy Trends
Occupancy Trends

Learn how to enable Occupancy Trends on Verkada cameras

Updated over a week ago

The Occupancy Trends feature provides organizations with an estimate of the foot traffic at critical locations within their facilities. These estimates can provide valuable insights for optimizing staffing, adjusting hours of operation, and or tracking the

performance of marketing and promotional activities.

Note: This feature is available on the CB52, CB62, CM42, CD32, CD42, CD52, and CD62 models.

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Installation guidelines

Required. To use this feature, People Analytics must be enabled. To do so, follow the steps in the People Analytics guide.

For best performance, we recommend these installation guidelines during the installation of a camera where Occupancy Trends will be enabled:

  • Choose a one-directional path. Occupancy Trends works best in locations, such as doors and hallways.

  • Install the camera 8–12 ft (2.4–3.7m) away from the digital line.

  • Position cameras no more than 40–60˚ vertically from the location of the digital line.

  • Minimize occlusions and constructions between the camera and the line.

  • Ensure good illumination and visibility on both sides of the line. Users must be visible on both sides of the line for at least one second.

Enable Occupancy Trends

  1. In Verkada Command, go to All Products > Cameras.

  2. Select a camera and go to the camera's Settings page.

  3. Scroll down to the Analytics section and toggle on Occupancy Trends.

  4. Return to the camera's main page and select the Analytics tab (displayed below the camera's live feed).

  5. Click Add lines to open the wizard.

    A screenshot showing a simple white background with a pictographic depection of a line. At the bottom of the screen is a black button that reads + add lines

  6. Click and drag the camera view to draw a line across the screen. You can draw multiple lines, though data from all lines are aggregated.

  7. Click one of the dropdown menus (displayed near the arrow heads) to change how users crossing in that direction are counted. The Ignore option indicates that users crossing this direction are not counted by the Occupancy Trends feature.

    A close-up screenshot highlighting a dropdown menu for the occupancy feature as described in the above paragraph.

  8. After you set up the lines for the camera's view, click Save.

View Occupancy Trend estimates

  1. After enabling Occupancy Trends and establishing your line, you can view results by returning to the device's Analytics tab. This tab presents all the estimated In and Out counts for your selected period of time. You can hover your mouse over individual bars to see the numeric count for that period.

    A screenshot from within Verkada Command showing the Occupancy Trends UI. A gray filter bar is at the top of the screen and below it are several light blue bars showing when a user entered or exited

  2. Select the time filter dropdown to increase the range of time covered by the Occupancy Trends graph, up to a maximum of 365 days.

    A dropdown menu showing the options last 24 hours, last week, last 30 days, last 180 days, and last 365 days with last 24 hours having been selected

  3. Select the period of time filter dropdown to choose the period of time that each column in the graph represents.
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    A dropdown menu showing 15 minutes and 1 hour with 15 minutes having been selected.

Export Occupancy Trends results

You can export Occupancy Trends results as a .csv file.

  1. Go to the Analytics tab.

  2. At the top right, click Download to automatically download your occupancy trends results.

Related resource

Occupancy Trends User Guide

Need more help? Contact Verkada Support


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