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Tamper Events
Tamper Events

Learn how to manage your tamper events

Updated over a week ago

Each Verkada camera comes equipped with an accelerometer to monitor for tampering or vandalism. You can configure a camera to emit tamper events when it detects vibration or movement of the device.

Based on your use case and camera location, you can also modify the sensitivity of the tamper detection to receive more or fewer tamper events.

Required. Site Admin permissions are required to configure tamper events on a camera. See Roles for Command Users.

Configure tamper sensitivity

By default, tamper events are turned on, but can be turned off for cameras that are in areas with a lot of vibration and, therefore, generate a lot of unwanted alerts (i.e., next to a construction site or a heavy door).

If you need to receive the tamper events you can adjust the tamper sensitivity threshold so you will receive the appropriate number of alerts.

Note: There can only be one (1) tamper event configuration per camera and it applies to all users in the organization.

  1. In Verkada Command, go to All Products > Cameras.

  2. Select the camera you want to configure.

  3. At the bottom right of the camera footage, click Settings.

  4. On the left panel, select Events.

  5. Toggle on Tamper Events.

  6. Select tamper sensitivity: Low Sensitivity (Fewer Events), Moderate Sensitivity, High Sensitivity (More Events).

  7. At the top right, click Done.

Configure tamper events

Create Alert > Events

  1. Log in to Verkada Command.

  2. On the Command homepage, left navigation, click Alerts .

  3. On the Alerts page, next to My Alerts, click .

  4. On Select Event, choose Camera > Tamper.

  5. On Cameras:

    1. Choose to receive alerts from All Cameras, Sites, or Individual Cameras.

    2. Click Done and continue with the alert recipients.

Create Alert > Recipients

  1. On Recipients, you can search for or select other Command users individually or you can assign the alert to a group.

  2. Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified either via a push notification, SMS, or email.

  3. (Optional) By default, you will be added to the alert created. To remove yourself, select the dropdown menu and click Delete.

  4. Click Done and continue with the alert notification schedule.

Note: Any recipient added to this alert will see it appear under the Shared Alerts section of their Alerts page.

Create Alert > Notification Schedule

  1. On Notification Schedule, you must specify what days and times you want alerts to be sent. By default, events are generated 24/7.
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  2. Click Done and continue with the alert device actions or finish the alert.

Create Alert > Device Action

In addition to notifying individuals, you can configure your horn speaker to play when an alert is triggered. These alerts can be text-to-speech or an uploaded MP3 file.

  1. On Device Action, select the horn speaker(s) you want to play your message.

  2. Select your device's notification preference (Text to Speech or Audio File).

    1. For Text to Speech, enter the desired message up to 200 characters.

    2. For Audio File, drag and drop the file or click choose a file to upload your audio clip.

  3. Click Done and continue with finish the alert.

Finish the alert

  1. Click Next on the bottom right of the configuration window once you have configured all the desired alert settings.

  2. Enter a descriptive name for the alert.

  3. Click Done and you will start to receive alerts.

Related resources

Need more help? Contact Verkada Support

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