With the Contacts feature in Verkada Command, you can designate who Verkada can contact within and outside of your organization. Key contacts ensure that Verkada personnel can reach the appropriate person to handle billing, security, and other matters.
Find key contacts
In Verkada Command, go to All Products > Admin.
Under Org Settings, select Contacts.
On the far right of a contact's phone number, click the kebab (3 vertical dots) icon to manage their access, edit, or delete, as needed.
Note: You can only configure 1 contact per category.
Manage access
Select a contact and on the far right of their phone number, click the kebab (3 vertical dots) icon.
On the dropdown, select Manage Access.
Select the category (device, site, or floor plan) for that user you want to modify access.
Click Revoke.
Edit contact
Select a contact and on the far right of their phone number, click the kebab (3 vertical dots) icon.
On the dropdown, select Edit Contact.
Edit the contact details, as needed.
Click Save.
Delete contact
Select a contact and on the far right of their phone number, click the kebab (3 vertical dots) icon.
On the dropdown, select Delete Contact.
When prompted to confirm the deletion, click Delete.
Related resources
Need more help? Contact Verkada Support