The Verkada Command Admin page allows you to easily access everything you need to manage your Command organization.

Note: Only Org Admins see all settings under the Admin page.

Access the Admin page

In Verkada Command, go to All Products > Admin. click the Org Settings.
At the top, select Org Settings (default), Privacy & Security, or Support.

Org Settings

From the Org Settings tab, you have access to manage these settings:

Setting	What You Can Do
Organization Details	View and manage the org and its key contacts.
Users	Add or remove users.
Groups	Create and delete groups.
Contacts	Add and edit key contacts.
Manage Alerts	Manage your org's alerts from the Manage Alerts tab.
Manage Licenses	View, claim, and purchase Command licenses.
Verkada API	Interact (programmatically) with the Command platform and Verkada devices.
Manage Shared Links	Share a camera live stream using a browser or mobile app.
Roles and Permissions Customization	Enable customization of archiving and link sharing permissions for Site Admins and Site Viewers.

Privacy & Security

From the Privacy & Security tab, you have access to manage:

Setting	What You Can Do
Audit log	View events and actions within your org.
Privacy and Security Checklist	View a checklist of actions your org can take to ensure Command is configured at the highest level of security.
Privacy & Security Public Disclosure	Create and publish Disclosures for collections of sites, detailing how the Verkada system and products are used to protect and secure these sites in your org.
Feature Manager	Enable, disable, or permanently remove select features from your org for compliance, security, and/or privacy purposes.
Share data with Verkada	Share camera footage with Verkada to improve analytics features.
Share alarm data with Verkada	Share video, sensor, and alarm details with Verkada.
Reason for Sensitive Actions	Requires users of your org to provide context before performing actions, such as Person of Interest creation and feature removal.
Default Data Storage Location	Set the default location (by geographical region) where camera video and image data will be stored. This location does not apply to authentication and analytics features, which are processed in the US. The default location applies to all cameras, unless specifically configured otherwise. You can specify a different location in an individual camera's settings.
Single Sign-On Configuration	View and manage the SSO configuration for your org.
SCIM Configuration	View and manage the SCIM configuration for your org.
Enforce 2FA	Enable an org-wide 2FA policy for all Command and Verkada Pass users when logging in with email and password.
Session Timeout Duration	Set the amount of time a user's session can last before they are logged out. Changes take effect the next time a user logs in. Automatically extend a user's session based on their Command activity. Changes take effect the next time a user logs in.
Force Log Out All Users	Log out all users in the org, including yourself on Command and Verkada Pass.

Support

From the Support tab you have access to manage:

Setting	What You Can Do
Contact Verkada Support	See the 24/7 available methods to contact Verkada Support.
Enable Support Access	Temporarily allow Verkada Support to access your Command account and Verkada devices accessible by your account for troubleshooting purposes. You can revoke this access at any time.
Access Token (if Support Access is Enabled)	When Verkada Support begins to use your access token, we will notify the designated Support Access Communication Recipients in the Organization Details section of Admin. If there is no custom designation of recipients, we will notify all Org Admins in your org.
Support Cases	View details of open and closed support cases (chat only) for your org in the last 3 months.

Related resources

Need help? Contact Verkada Support