There may be times when the dome cover of your Verkada camera will be dirty because of dust, debris, fingerprints, moisture, condensation, and so on. As a result, the infrared (IR) illuminators reflect light to the lenses and give you an unfavorable view in night mode.
Note: To avoid issues with night mode, avoid touching the clear dome cover as much as possible. Simply touching the camera dome cover will ruin the quality of the view.
Cleaning a camera dome
Required supplies: Microfiber cloth and rubbing alcohol.
Apply the rubbing alcohol to the microfiber cloth.
Wipe the inside and outside of the dome in a mini-circular motion. You only need 2 fingers to gently and precisely wipe the dome cover.
Do not apply excessive force to the cover. Too much force can result in permanent scratches on the cover.
Do not touch the clear dome cover when you reinstall the cover to avoid fingerprints.
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Need more help? Contact Verkada Support